Last Updated: August 2026
At Avenora Health, we are committed to providing a reliable and convenient shipping experience. We carefully process each order and work with trusted shipping partners to deliver your products safely.
Order Processing Time
All orders are processed within:
1–3 business days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
Shipping Time
Estimated delivery times may vary depending on your location and shipping method.
United States
Estimated delivery:
7–15 business days
International Orders
Estimated delivery:
10–25 business days
Please note that delivery times are estimates and may be affected by:
- Carrier delays
- Customs processing
- Weather conditions
- Public holidays
- Incorrect shipping information
Shipping Confirmation & Tracking
After your order has been shipped, you will receive an email containing your tracking number.
You can use the tracking information to monitor your order’s delivery progress.
If you have not received your tracking information, please allow up to 3 business days after shipment confirmation.
Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order.
If you need to update your shipping information, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes to the delivery address.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
Any additional charges imposed by customs authorities are the responsibility of the customer.
Lost, Delayed, or Missing Packages
If your package is delayed or you believe it has been lost, please contact our customer support team.
We will work with the shipping carrier to investigate and assist with your request.
Contact Us
If you have any questions regarding shipping, please contact:
SHUIXING LIMITED
Email:
[email protected]
Address:
RM D13, 12/F TUNGTEX BLDG
NO.203 WAI YIP ST
KWUN TONG
HONG KONG
Thank you for choosing Avenora Health.