At Avenora Health, we are committed to providing a smooth and reliable shopping experience. We carefully process every order and work with trusted shipping partners to deliver your products safely.
Order Processing Time
All orders are processed within:
1–3 business days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Shipping Time
Estimated delivery times:
United States:
7–15 business days
International Orders:
10–25 business days
Please note that delivery times may vary depending on your location, customs procedures, weather conditions, and carrier delays.
Shipping Confirmation & Tracking
Once your order has been shipped, a shipping confirmation email will be sent to you with your tracking number.
You can use this tracking number to monitor your package’s delivery status.
If you have not received your tracking information within the expected timeframe, please contact our customer support team:
Email:
[email protected]
Customs, Duties & Taxes
For international orders, additional customs duties, taxes, or fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order.
If you notice an incorrect address after placing your order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee changes after the order has been processed.
Lost or Delayed Packages
If your package is delayed or appears to be lost during transit, please contact our support team. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping, please contact:
SHUIXING LIMITED
Email: [email protected]
We appreciate your trust and look forward to supporting your wellness journey.